Drop off & Collection
If you or any of your household are experiencing COVID-19 symptoms please DO NOT visit us, to drop off or collect your pet. Please phone us to inform us and discuss options.

If you are returning from a destination that requires you to self-isolate, this period will need to be added onto your booking. You should not collect your pet(s) until the self-isolation period is complete and all members of the household are symptom free.

The day before your drop off and collection please phone to arrange a specific appointment time.

On arrival - please STAY IN YOUR VEHICLE. We will come to you with hand over instructions. One adult at a time to hand over each pet - all other family members to remain in the car.